Help

Everything about living with an Eden Key. If your question isn't here, email edendetox@gmail.com and a person will answer.

The key

What the key actually is. A small 3-D printed key on a cord. It has no battery, no screen and nothing to charge. It's the object you reach for instead of your phone, and the app is what turns that reach into something that counts.

Pairing. Every key ships with a code printed on its card. Open the app, enter your email, and type the code from the card when asked. The code pairs that key to your account. Keep the card — it's how you prove the key is yours.

Losing the key. The app keeps working. The key is the ritual, not the lock. Order a replacement from edendetox.com and pair the new code when it arrives.

Ordering another. Settings → Billing → Order another key. There's no subscription; a key is bought once.

Locking and unlocking

Locking. Tap the key on the Lock tab. Your chosen apps go quiet.

Unlocking. Press and hold for fifteen seconds. The hold is deliberate. It is long enough that you notice you're doing it, which is the entire point — most phone pickups are not decisions, and fifteen seconds turns one into a decision.

Rituals. A ritual is a named set of apps that go quiet together — Work, Date night, Sleep. Make them on the Lock tab with the plus button. Most people end up with two or three.

Routines. A routine is a stretch of time you choose in advance, during which the key won't open the phone at all. Mornings and evenings are the common ones.

The ring

What closes it. Time in Eden — how long the key has held across the day. The ring fills green and turns gold when you reach your goal.

Setting your goal. Settings → Your goal. Two hours is the default. Changing it re-reads your history, so your streak may move.

The sections. The ring breaks at a quarter, a half and three quarters, so you can tell roughly where you are without measuring an angle.

Streaks. A streak counts consecutive days where the ring closed. Miss a day and it starts again. There's no penalty beyond that, and no way to buy it back.

Progress and memento mori

Life reclaimed. Hours the key held, measured against the screen time you'd otherwise have spent. Set that baseline in Settings → Screen time before Eden.

The coin. Press the memento mori coin on the Progress tab. It opens a view of your life in months, and an hourglass showing what's left against a life expectancy of eighty. It's a projection from the age you entered, not a prediction about you.

Your age. Optional. Settings → Your age. Leave it blank and the memento mori section falls back to a general rate.

Account

Signing in. Email only. We send a numeric code; there's no password to forget or leak.

Changing your name or photo. Settings → the card at the top.

Deleting your account. Settings → Danger Zone → Delete my account. It removes your account, your key pairing, your streak, and everything you've written. It cannot be undone.

Trouble

The code email never arrived. Check spam. Codes expire, so ask for a fresh one rather than reusing an old email.

My streak looks wrong after changing my goal. Expected. The streak is recalculated against the new goal across your whole history.

Time in Eden looks too high. A single hold is split across the days it actually covered, so an overnight hold credits both days rather than one.

Something else. Email edendetox@gmail.com with your key code and what you were doing. It helps enormously.